Policy Page

Ordering & Scheduling:

How far in advance can I order?

Orders placed before 5pm are shipped out next day. After 5pm it will be shipped out 1 business day after.

Can I cancel my order?

We have a strict no cancellation policy that includes all orders. We can also issue a gift card for the amount you have spent. 

Can I change the address its going to after my order was placed?

Must be contacted same day for address change.

Can I change the day I receive my arrangement?

Yes! Please contact us same day. 

Delivery & Pickup Information:

Can I ask for an estimated time that my order will be delivered?

We are not responsible for delivery times after shipped or any delays, this will be the responsibility of the carrier


What if someone at the delivery location rejects the flowers?

We are not responsible for rejection of delivery.

Do you deliver to Jobs/ Businesses?

Yes! We love delivering to your loved ones jobs. Please give us the business address and business name. If the business opens after 8am please contact us or let us know in the delivery notes. If we are not told we may arrive before business hours and a $10 redelivery fee will be charged in order to redeliver this order during the business hours. 

Freshness & Guarantee

How long should my flower last?

With proper care and love your flowers should last up to a week. We are not held responsible if you did not follow the care instructions given. 

What if my flowers arrived damaged?


We must receive a photo of the damage within 24 hours of your confirmed delivery in order to return or refund.

If you have any other questions not listed on this page please contact us via text (702)300-8847, dm, or email. If this question pertains to a specific order please have your order # ready. Thank you!  

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